View Full Version : Prob with Win Media 9

29-03-2004, 08:36 PM
I dun understand why win media 9 can't play online radio content frm mediacorp radio site. Was running on win xp.
Kept giving me error : Windows Media Player cannot play the file. The file is either corrupt or the player does not support the format you are trying to play
Already enabled all music formats to be played.
Hv no problem to play cd music. Has tried to upgrade the software by running the installer. However, the same error still encountered. Then i tried to remove WMP, there was a hotfix Q828026 installed for the prog. Before removing the prog, it warned that it may affect the running of other programs. not sure in this case, shld i remove the program n reinstall again ? Will it solve the problem ?
need advise. Thanks.

29-03-2004, 09:29 PM
funny... i've just tried running, working perfectly... :think:

perhaps remove and install again, then install the hotfix again?

30-03-2004, 06:29 AM
Puzzling problem, I suggest u do a down-end removal of all WMP componenents, since u uninstalled already, uninstall the hotfix and re-install everything again. Just like what BC meant.